Customers are advised to adopt the following security precautions and practices:

• Install anti-virus, anti-spyware and firewall software on their personal computers and mobile devices;
• Update operating systems, anti-virus and firewall products with security patches or newer versions on a regular basis;
• Use only software and devices where regular patches from its providers are available
• Use passwords that are sufficiently complex, do not share them nor use them for different systems
• Ensure secure methods on authentication for e.g. token or keys
• Remove file and printer sharing in computers, especially when they are connected to the internet;
• Make regular backup of critical data;
• Consider the use of encryption technology to protect highly sensitive or confidential information;
• Log off the online session;
• Do not install software or run programs of unknown origin;
• Delete junk or chain emails;
• Do not open email attachments from strangers;
• Do not disclose personal, financial or credit card information to little-known or suspect websites;
• Do not use a computer or a device which cannot be trusted; and
• Do not use public or internet café computers to access online services or perform financial transactions.