Customers are advised to adopt the following security precautions and practices:

    • Install anti-virus, anti-spyware and firewall software on their personal computers and mobile devices;
    • Update operating systems, anti-virus and firewall products with security patches or newer versions on a regular basis;
    • Use only software and devices where regular patches from its providers are available
    • Use passwords that are sufficiently complex, do not share them nor use them for different systems
    • Ensure secure methods on authentication for e.g. token or keys
    • Remove file and printer sharing in computers, especially when they are connected to the internet;
    • Make regular backup of critical data;
    • Consider the use of encryption technology to protect highly sensitive or confidential information;
    • Log off the online session;
    • Do not install software or run programs of unknown origin;
    • Delete junk or chain emails;
    • Do not open email attachments from strangers;
    • Do not disclose personal, financial or credit card information to little-known or suspect websites;
    • Do not use a computer or a device which cannot be trusted; and
    • Do not use public or internet café computers to access online services or perform financial transactions.