Security Advice

Customers are advised to adopt the following security precautions and practices:

  • Install anti-virus, anti-spyware and firewall software in their personal computers and mobile devices;
  • Update operating systems, anti-virus and firewall products with security patches or newer versions on a regular basis;
  • Remove file and printer sharing in computers, especially when they are connected to the internet;
  • Make regular backup of critical data;
  • Consider the use of encryption technology to protect highly sensitive or confidential information;
  • Log off the online session;
  • Clear browser cache after the online session;
  • Do not install software or run programs of unknown origin;
  • Delete junk or chain emails;
  • Do not open email attachments from strangers;
  • Do not disclose personal, financial or credit card information to little-known or suspect websites;
  • Do not use a computer or a device which cannot be trusted; and
  • Do not use public or internet café computers to access online services or perform financial transactions.