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Hotlines
Clearing & Settlement
- For all clearing-related questions - Available from 7:30 a.m. to 7:00 p.m. CET | Phone: +49 341 24680-444 Fax: +49 341 24680-409 E-mail: clearing@ecc.de |
Member Readiness
- For all admission-related questions - Available from 9:00 a.m. to 6:00 p.m. CET | Phone: +49 341 24680-261 Fax: +49 341 24680-559 E-mail: memberreadiness@ecc.de |
Scheduling
- For questions concerning physical delivery - Available 24 hours, 7 days a week | Phone: +49 341 24680-345 Fax: +49 341 24680-409 E-mail: clearing@ecc.de |
Direct Clearing Team
- For all questions concerning Direct Clearing processes (limit, collateral and payment) - Available from 9:00 a.m. to 5:30 p.m. CET | Phone: +31 20 305 4071 E-mail: directclearing@ecc.de |